delivery

Retail Orders

UK Deliveries

We aim to despatch orders within 3 -5 working days upon receiving the order. 

We dispatch retail orders using First Class post (Royal Mail). There are sometimes delays (due to Covid 19) with the Royal Mail, so we apologise if your package takes longer than usually expected in these times.

Unless the order is very large or heavy, your items will not be sent tracked. If you would like your order tracked, please email us directly to arrange this – there will be a payment for this based on the cost of the delivery. 

Overseas Deliveries

Europe | EU | Ireland: £7.00 delivery charge for all orders.

Rest of The World: £20.00 delivery charge for all orders – these will be sent tracked.

The £20 shipping charge is liable to vary if the package falls substantially over or under the £20 fee. We will contact you directly if this is the case.

 

Trade Orders

UK Deliveries

Delivery is free across the UK for orders over £124.80 (exc.VAT).

For orders under this amount there will be a £6.00 charge (exc.VAT) which will be payable with the order.

Deliveries will generally be made between 7am and 6pm Monday to Friday (excluding bank holidays). Please contact us directly if your outlet has specific opening hours and we will try to accomodate this.

If we are unable to gain access to the agreed delivery address we will return the goods to our warehouse and make contact with you to re-arrange delivery.

All goods must be signed for, to confirm receipt.

R.O.I and Europe

Delivery is free for orders over £200.00 (exc.VAT). 

For orders under this amount there will be a £20.00 carriage charge payable with the order.

Rest of The World: 

£20.00 delivery charge for all orders – these will be sent tracked.

The £20 shipping charge is liable to vary if the package falls substantially over or under the £20 fee.

We will contact you directly if this is the case.

We cannot guarantee delivery dates and times as these may be affected by circumstances outside our control.  We will do our best to contact you if we are forewarned of delays.